How to apply for Avery County DSS — Energy Assistance: LIEAP & Crisis Intervention (Avery County) in North Carolina

Who it's for

North Carolina's Low Income Energy Assistance Program (LIEAP) gives a one-time payment toward heating bills, and the Crisis Intervention Program (CIP) helps when a household faces a heating or cooling emergency. Both are run through the Avery County Department of Social Services. Households with someone age 60+ or a person with disabilities who gets services through the NC Division of Aging may apply from December 1 to 31; other households apply January 1 through March 31 or until funds run out. Apply online at ePASS (https://epass.nc.gov) or call Avery County DSS at 828-733-8230.

What you'll need

• Proof of all household income
• Recent heating bill
• Proof of Avery County residency
• Social Security numbers for household members

Where to apply

What to say when you call

"Hello, I'm calling to ask about Avery County DSS — Energy Assistance: LIEAP & Crisis Intervention (Avery County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, recent heating bill, proof of Avery County residency — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual