How to apply for Low Income Energy Assistance (LIEAP) and Crisis Intervention Program (CIP) — Macon County DSS in North Carolina
Macon County Department of Social Services, administering North Carolina's LIEAP and CIP energy programs.
Who it's for
Macon County DSS runs two energy programs for low-income households. LIEAP makes a one-time payment toward heating bills; households with someone age 60 or older, or a disabled person getting services through the Division of Aging and Adult Services, can apply starting December 1, and all other households starting January 1 until funds run out. The Crisis Intervention Program (CIP) helps households facing a heating or cooling emergency. Apply online at ePASS (https://epass.nc.gov) or in person at Macon County DSS; call 828-349-2124.
LIEAP and CIP are income- and resource-tested (reserves at or below the program limit) and funded each year until money runs out. The age-60/disabled priority window opens Dec 1; all other households apply Jan 1 - March 31. LIEAP/CIP applications are taken in person at Macon County DSS (no appointments); final eligibility is decided by the county.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Discover my benefitsWhat you'll need
- Proof of household income
- Proof of identity and Macon County residency
- Recent heating/utility bill or account information
- Information on household resources (reserves at or below the LIEAP limit)
Where to apply
Apply online: official application
By phone: 828-349-2124
What to say when you call
"Hello, I'm calling to ask about Low Income Energy Assistance (LIEAP) and Crisis Intervention Program (CIP) — Macon County DSS. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income, proof of identity and Macon County residency, recent heating/utility bill or account information — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual
Not sure if you qualify? Run a free check first.
Discover my benefitsNot legal or financial advice. The agency makes the final eligibility decision.