How to apply for Mitchell County DSS — Energy Assistance: LIEAP & Crisis Intervention (Mitchell County) in North Carolina

Mitchell County Department of Social Services (Bakersville) — the local agency that takes LIEAP (heating) and Crisis Intervention Program (CIP) applications for Mitchell County.

Who it's for

North Carolina's Low Income Energy Assistance Program (LIEAP) gives a one-time payment toward heating bills, and the Crisis Intervention Program (CIP) helps when a household faces a heating or cooling emergency. Both are run through the Mitchell County Department of Social Services. Households with someone age 60+ or a person with disabilities who gets services through the NC Division of Aging may apply starting December 1; other households apply January 1 through March 31 or until funds run out. Apply online at ePASS (https://epass.nc.gov) or call Mitchell County DSS at 828-688-2175.

Mitchell County: LIEAP/CIP are income-tested and administered by Mitchell County DSS. Priority window for households age 60+ or with a disability opens December 1; general window January 1–March 31 or until funds are exhausted. Apply via ePASS or the county DSS.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

Discover my benefits

What you'll need

  • Proof of all household income
  • Recent heating bill
  • Proof of Mitchell County residency
  • Social Security numbers for household members

Where to apply

Apply online: official application

By phone: 828-688-2175

What to say when you call

"Hello, I'm calling to ask about Mitchell County DSS — Energy Assistance: LIEAP & Crisis Intervention (Mitchell County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, recent heating bill, proof of Mitchell County residency — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual

Official source →Last verified · October 10, 2026

Not sure if you qualify? Run a free check first.

Discover my benefits

Not legal or financial advice. The agency makes the final eligibility decision.