How to apply for Low Income Energy Assistance (LIEAP) + Crisis Intervention Program — Swain County DSS in North Carolina

Who it's for

Swain County Department of Social Services runs the Low Income Energy Assistance Program (LIEAP), a one-time yearly payment toward heating bills, and the Crisis Intervention Program (CIP) for households facing a heating or cooling emergency. Households with someone age 60 or over, or a person with a disability who gets services through the Division of Aging, can apply starting December 1; all other households can apply January 1 through March 31 or until funds run out. Apply online through ePASS (https://epass.nc.gov) or contact the county DSS at 1-828-488-6921.

What you'll need

• Proof of identity
• Proof of household income
• Proof of heating/cooling costs (utility bill)
• Social Security numbers for household members

Where to apply

What to say when you call

"Hello, I'm calling to ask about Low Income Energy Assistance (LIEAP) + Crisis Intervention Program — Swain County DSS. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of identity, proof of household income, proof of heating/cooling costs (utility bill) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual