How to apply for Low-Income Energy Assistance (LIEAP) & Crisis Intervention (CIP) — Watauga County in North Carolina
Watauga County Department of Social Services
Who it's for
The Low Income Energy Assistance Program (LIEAP) gives a one-time yearly payment to help eligible households pay heating bills, and the Crisis Intervention Program (CIP) helps when a household faces a heating or cooling emergency. Both are run by the Watauga County Department of Social Services. Households with an older adult (60+) or a person with a disability can apply early in the season. Apply online through ePASS at epass.nc.gov or contact the Watauga County DSS at 828-265-8100.
Eligibility is based on household income, resources, and energy need. LIEAP opens earlier for households age 60+ or with a disability. The county DSS makes the final determination. Not legal or financial advice.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Discover my benefitsWhat you'll need
- Proof of household income
- Proof of identity
- Recent heating/energy bill
- Proof of residency
Where to apply
Apply online: official application
By phone: 1-828-265-8100
What to say when you call
"Hello, I'm calling to ask about Low-Income Energy Assistance (LIEAP) & Crisis Intervention (CIP) — Watauga County. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income, proof of identity, recent heating/energy bill — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual
Not sure if you qualify? Run a free check first.
Discover my benefitsNot legal or financial advice. The agency makes the final eligibility decision.