How to apply for Nevada Medicare Assistance Program (MAP), Nevada's SHIP for free Medicare counseling

Who it's for

The Medicare Assistance Program (MAP) is Nevada's State Health Insurance Assistance Program (SHIP). Trained counselors give free, unbiased help to anyone eligible for Medicare, people about to enroll, and their families and caregivers. Help is available by phone, online, or in person. Counselors can explain Medicare and coverage options, help with enrolling in a Part D drug plan or a Medicare Advantage plan, and check whether you qualify for programs that lower Medicare costs, such as Extra Help and the Medicare Savings Programs. MAP also includes the Senior Medicare Patrol, which helps people spot and report Medicare fraud and errors. Call MAP toll-free at 1-800-307-4444.

What you'll need

• Medicare card
• A list of your prescription drugs, if you are comparing drug plans

Where to apply

What to say when you call

"Hello, I'm calling to ask about Nevada Medicare Assistance Program (MAP), Nevada's SHIP for free Medicare counseling. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need medicare card, a list of your prescription drugs, if you are comparing drug plans — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Gather your Medicare card. If you want help comparing drug plans, also gather a list of your prescription drugs.
2. Choose how to get help. You can contact the Nevada Medicare Assistance Program online or call 1-800-307-4444.
3. Ask for Medicare counseling and explain what you need help with, such as learning your coverage options, enrolling in a Part D drug plan or a Medicare Advantage plan, or checking if you may qualify for programs that lower Medicare costs.
4. Share the information the counselor asks for from your Medicare card and your prescription drug list, if you have one for plan comparisons.
5. Follow the counselor's guidance to review your choices and complete any next steps for enrollment or cost-saving program applications.

What to expect: After you ask for help, a trained counselor will give free, unbiased Medicare counseling. The program does not sell insurance. Counselors can help you understand your choices and apply, but Medicare, Social Security, or the state makes the final decision on any benefit. There is no renewal for this counseling service.

Renewals

none