How to apply for Essex County Public Transportation (Essex County) in New York

Who it's for

Essex County Public Transportation covers Essex County. Routes are open to everyone at a flat $2.00 one-way fare; veterans ride free with ID; there is no separate senior discount. ADA paratransit available where fixed-route exists. Apply at the county transit office or via the operator. Phone: 800-914-9266.

What you'll need

• Proof of Essex County residency
• No senior fare; veterans ride free with veteran ID
• For paratransit: ADA-eligibility certification

Where to apply

What to say when you call

"Hello, I'm calling to ask about Essex County Public Transportation (Essex County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of Essex County residency, no senior fare; veterans ride free with veteran ID, for paratransit: ADA-eligibility certification — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Contact Essex County Public Transportation by phone at 800-914-9266 or apply online to get started with service or paratransit eligibility.
2. Gather proof of Essex County residency to confirm you live within the service area.
3. If you are a veteran, gather your veteran ID so you can ride free on fixed routes.
4. If you need ADA paratransit service, ask the transit office about the ADA-eligibility certification process and gather any supporting documentation required.
5. Submit your paratransit application by phone at 800-914-9266 or through the online option — fixed-route riders do not need to apply and may simply board and pay the $2.00 one-way fare.

What to expect: After submitting a paratransit application, Essex County Public Transportation will review your ADA-eligibility certification. Processing times vary, so ask the agency for an estimate when you apply. Once approved for paratransit, keep in mind that re-certification is required periodically — contact the transit office at 800-914-9266 for details on when and how to renew. Fixed-route riders need no approval; simply board, show veteran ID if applicable, or pay the flat $2.00 one-way fare.

Renewals

ongoing; paratransit re-cert periodically