How to apply for Otsego Express Public Transit (Otsego County) in New York

Who it's for

Otsego Express Public Transit covers Otsego County with fixed routes and route deviation (up to 3/4 mile off route). Senior fare $0.50 for riders age 62+ (senior deviation $1.00). Call 800-388-9853 to arrange a deviation or ask about fares.

What you'll need

• Proof of Otsego County residency
• For senior fare: proof of age 62+
• For paratransit: ADA-eligibility certification

Where to apply

What to say when you call

"Hello, I'm calling to ask about Otsego Express Public Transit (Otsego County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of Otsego County residency, for senior fare: proof of age 62+, for paratransit: ADA-eligibility certification — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Confirm you live in Otsego County, since this program serves county residents.
2. Gather proof of Otsego County residency, such as a utility bill or government-issued ID showing your address.
3. Gather proof of age if you want the senior fare — you must be 62 or older. A driver's license, passport, or birth certificate works.
4. If you need paratransit service, obtain your ADA-eligibility certification before applying.
5. Apply online or by phone. To apply by phone or to arrange a route deviation, call 800-388-9853.
6. Ask the agency about current fares, deviation scheduling, and any questions about your eligibility when you call or apply.

What to expect: After applying, you can begin using Otsego Express Public Transit on fixed routes countywide. If you need a route deviation — up to 3/4 mile off a fixed route — call 800-388-9853 ahead of time to arrange it. The senior fare applies to riders age 62 and older, and a separate deviation fare applies for that service. Transit access is ongoing, so there is no set expiration for general ridership. However, if you use paratransit service, your ADA-eligibility certification will need to be renewed periodically — contact the agency for details on that schedule. Note that this program is also referred to as Otsego County Public Transit (OPT).

Renewals

ongoing; paratransit re-cert periodically