How to apply for Con Edison Energy Affordability Program (EAP) bill discount — Queens in New York

Who it's for

Con Edison takes a set amount off the monthly electric and gas bill for lower-income customers in Queens. You qualify if you get SNAP, SSI, Medicaid, HEAP, Lifeline phone service, a veterans disability or survivors pension, or federal public housing help. If you do not get those benefits, you can still qualify through the Enhanced EAP if your household income is below the area median: up to $113,400 a year for one person or $129,600 for two. Discounts in 2026 run from $1 to about $190 a month per service, and the biggest discounts go to the lowest incomes. HEAP households are enrolled on their own. Others sign up online with Con Edison or call the Enhanced EAP line at 1-877-400-2501. The Rockaways get electric service from PSEG Long Island, not Con Edison.

What you'll need

• Your Con Edison account number
• Proof you get SNAP, SSI, Medicaid, Lifeline, public housing help, or a VA disability or survivors pension, OR
• Proof of last month's income for everyone in the home (Social Security or pension statements, pay stubs)

Where to apply

What to say when you call

"Hello, I'm calling to ask about Con Edison Energy Affordability Program (EAP) bill discount — Queens. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need your Con Edison account number, proof you get SNAP, SSI, Medicaid, Lifeline, public housing help, or a VA disability or survivors pension, OR, proof of last month's income for everyone in the home (Social Security or pension statements, pay stubs) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

Enhanced EAP: re-apply every year after the 18-month first enrollment; benefit-based EAP: stays on while the agency reports your benefits