How to apply for CDTA — Capital District Transportation Authority (Glens Falls area, formerly GGFT) (Warren County) in New York

Who it's for

CDTA (Capital District Transportation Authority) covers Warren County's Glens Falls-area fixed-route service, which was Greater Glens Falls Transit (GGFT) until CDTA absorbed it on January 1, 2024. Half fare for riders age 65+ with a CDTA Navigator Half Fare ID; STAR paratransit serves riders with disabilities. Warren County residents can get the Half Fare ID at Glens Falls City Hall (1st and 3rd Wednesday, 10 a.m. to 1 p.m.). Phone: 518-482-8822.

What you'll need

• Proof of Warren County residency
• For half fare: proof of age 65+ (photo ID)
• For paratransit: ADA-eligibility certification

Where to apply

What to say when you call

"Hello, I'm calling to ask about CDTA — Capital District Transportation Authority (Glens Falls area, formerly GGFT) (Warren County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of Warren County residency, for half fare: proof of age 65+ (photo ID), for paratransit: ADA-eligibility certification — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Confirm you are a Warren County resident and age 65 or older to qualify for the CDTA Half Fare ID. Note: this service was formerly known as Greater Glens Falls Transit (GGFT) and is now operated by CDTA as of January 1, 2024.
2. Gather your required documents: proof of Warren County residency and a photo ID showing you are age 65 or older. If applying for STAR paratransit instead, gather your ADA-eligibility certification.
3. Choose how to apply — online through CDTA's official website or by phone at 518-482-8822.
4. To get your Half Fare ID card in person, visit the Warren County issuing site at Glens Falls City Hall. Walk-in hours are the 1st and 3rd Wednesday of each month, 10 a.m. to 1 p.m. Bring all required documents.
5. Receive your CDTA Navigator Half Fare ID and use it to ride fixed-route bus service in the Glens Falls area at half fare.

What to expect: Once your application is reviewed and your documents are verified, you will receive a CDTA Navigator Half Fare ID that lets you ride fixed-route bus service in the Glens Falls metro area at half the regular fare. Processing times vary, so contact CDTA at 518-482-8822 for an estimate. The Half Fare benefit is ongoing, so no regular renewal is needed for most riders. However, if you use STAR paratransit service, be aware that ADA eligibility must be re-certified periodically — ask CDTA when your re-certification will be due.

Renewals

ongoing; paratransit re-cert periodically