How to apply for OSHIIP — Ohio Senior Health Insurance Information Program (Medicare Counseling)

Who it's for

OSHIIP provides free, confidential, unbiased Medicare counseling to Ohio residents. Trained volunteers help with: Medicare Part A/B/C/D plan selection; Medicare Savings Programs enrollment; appeals; billing disputes; long-term care insurance questions. Statewide via 12 AAA partner offices + local county sponsors. Call 1-800-686-1578 to find local OSHIIP counselor.

What you'll need

• Medicare card
• Current insurance info

Where to apply

What to say when you call

"Hello, I'm calling to ask about OSHIIP — Ohio Senior Health Insurance Information Program (Medicare Counseling). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need medicare card, current insurance info — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Gather your Medicare card and your current insurance information.
2. Choose how to contact OSHIIP in Ohio. You can apply online or by phone at 1-800-686-1578.
3. Ask for Medicare counseling and, if needed, ask to find a local OSHIIP counselor.
4. Share your Medicare and insurance details so the counselor can review your options and answer questions.
5. Use the counseling session to get help with plan selection, Medicare Savings Programs enrollment, appeals, billing disputes, or long-term care insurance questions.
6. Review your coverage each year and renew your counseling yearly if you want help with new Medicare choices.

What to expect: After you apply, OSHIIP will connect you with Medicare counseling. A trained counselor may review your Medicare card and current insurance information, explain your options, and help with next steps. This is a free, confidential, unbiased service. Processing times can vary, so ask for an estimate when you apply. Coverage choices can change each year, so plan to renew annually if you want help reviewing your options again.

Renewals

annual