How to apply for SHIBA — free Medicare counseling (Oregon SHIP)

Who it's for

The Senior Health Insurance Benefits Assistance program (SHIBA) is Oregon's free Medicare counseling service. Trained, certified counselors give local, confidential one-on-one help to people with Medicare and their families. They can help you understand your Medicare options, compare Medicare Advantage, Medigap and prescription drug plans, and learn about financial help. SHIBA also offers free Medicare classes. Call 1-800-722-4134 and enter your ZIP code to reach a local office in your county.

What you'll need

• Medicare card
• List of current medications (for plan comparisons)

Where to apply

What to say when you call

"Hello, I'm calling to ask about SHIBA — free Medicare counseling (Oregon SHIP). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need medicare card, list of current medications (for plan comparisons) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Gather your Medicare card.
2. Make a list of your current medications if you want help comparing plans.
3. Apply online or call 1-800-722-4134.
4. If you call, enter your ZIP code to reach a local office in your county.
5. Meet with a trained, certified counselor for free, one-on-one Medicare help.
6. Ask about your Medicare options, plan comparisons, financial help, or free Medicare classes.

What to expect: After you apply, you will be connected with SHIBA for local, confidential Medicare counseling. A counselor can help you understand your options and compare Medicare Advantage, Medigap, and prescription drug plans. Counseling is free, but any programs SHIBA helps you apply for may have their own eligibility rules. Wait times can be longer during Medicare open enrollment. There is no renewal for SHIBA counseling.

Renewals

none