How to apply for Pennsylvania LIHEAP — Low Income Home Energy Assistance Program (Cash + Crisis + Weatherization)

Who it's for

PA LIHEAP has three components: (1) Cash Component (lump-sum heating grant); (2) Crisis Component (utility shut-off / fuel-out emergencies); (3) Crisis Interface (for emergency furnace repair or replacement). Eligibility approximately at 150% of the Federal Poverty Level. Application window typically opens November 1 and runs through April. Apply through the county Assistance Office (CAO), at COMPASS (compass.dhs.pa.gov), or by calling LIHEAP at 866-857-7095.

What you'll need

• Proof of all household income
• Recent heating bill (or rent receipt if heat is included)
• Proof of PA residency
• Social Security numbers for all household members
• Photo identification

Where to apply

What to say when you call

"Hello, I'm calling to ask about Pennsylvania LIHEAP — Low Income Home Energy Assistance Program (Cash + Crisis + Weatherization). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, recent heating bill (or rent receipt if heat is included), proof of PA residency — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Gather your documents before you start. You will need proof of all household income, a recent heating bill (or rent receipt if heat is included in your rent), proof of Pennsylvania residency, Social Security numbers for all household members, and a photo ID.
2. Check the application window. PA LIHEAP typically opens November 1 and runs through April. Applications are not accepted year-round, so apply as early in the season as possible.
3. Choose how you want to apply. You can apply online through COMPASS (the PA DHS online portal), call the LIHEAP line at 866-857-7095, or visit your local county Assistance Office (CAO) in person.
4. Submit your application with all required documents. Make sure every document is complete and easy to read to avoid delays.
5. If you have a heating emergency — such as a utility shut-off notice or you have run out of fuel — ask specifically about the Crisis Component or Crisis Interface (for furnace repair or replacement) when you apply or call.
6. After submitting, follow up with your county Assistance Office if you have questions about your status. Processing times vary, so ask the CAO for an estimate when you apply.
7. Mark your calendar to reapply each program year. PA LIHEAP requires a new application every year.

What to expect: After you submit your application, the county Assistance Office will review your documents and determine which LIHEAP components you may qualify for — the Cash Component (a lump-sum heating grant), the Crisis Component (for shut-off or fuel emergencies), or the Crisis Interface (for furnace repair or replacement). Processing times vary, so contact your CAO directly for a timeline estimate. If approved for the Cash Component, benefits are typically paid as a grant toward your heating costs. Because PA LIHEAP runs on an annual program-year cycle, you will need to submit a new application each season — so watch for the program to reopen around November 1 and apply early, as funds may be limited.

Renewals

annual application per program year