How to apply for Low Income Home Energy Assistance Program (LIHEAP) (Claiborne County) in Tennessee

Who it's for

Tennessee's Low Income Home Energy Assistance Program (LIHEAP) helps pay home heating and cooling bills. In Claiborne County it is delivered by the East Tennessee Human Resource Agency (ETHRA). Households with an older adult, a person with a disability, or a young child get priority points. Assistance is paid once a year directly to the utility, with faster crisis help for shut-off situations. Apply online through the state THDA portal, call the local ETHRA county office, or dial 2-1-1 for referral.

What you'll need

• Proof of all household income
• Recent heating or cooling utility bill
• Proof of Claiborne County residency
• Identification for household members

Where to apply

What to say when you call

"Hello, I'm calling to ask about Low Income Home Energy Assistance Program (LIHEAP) (Claiborne County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, recent heating or cooling utility bill, proof of Claiborne County residency — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual application per program year