How to apply for LIHEAP Energy Assistance - Southeast Tennessee Human Resource Agency (Polk County)
Southeast Tennessee Human Resource Agency (SETHRA), which delivers LIHEAP for Polk County under the Tennessee Housing Development Agency (THDA)
Who it's for
The Low-Income Home Energy Assistance Program (LIHEAP) helps low-income households, older adults, and people with disabilities pay energy bills. In Polk County it is delivered by the Southeast Tennessee Human Resource Agency (SETHRA) for the state housing agency (THDA). Payment goes straight to the energy or fuel supplier. Apply through SETHRA, and call 2-1-1 (Tennessee) for help.
Polk County: LIHEAP is income-based and funds are limited each program year, so this shows as a may-qualify result. Apply through SETHRA; THDA sets the rules and makes the final decision.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Discover my benefitsWhat you'll need
- Proof of all household income
- A recent energy or utility bill
- Proof of Polk County residency
- Identification for household members
Where to apply
Apply online: official application
By phone: 1-800-852-6155
What to say when you call
"Hello, I'm calling to ask about LIHEAP Energy Assistance - Southeast Tennessee Human Resource Agency (Polk County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, a recent energy or utility bill, proof of Polk County residency — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual application per program year
Not sure if you qualify? Run a free check first.
Discover my benefitsNot legal or financial advice. The agency makes the final eligibility decision.