How to apply for El Paso County Community Services Emergency Assistance in Texas
El Paso County Commissioners Court — Community Services Department; supplements Project BRAVO's nonprofit CAA-administered CEAP (tx.el_paso.project_bravo_ceap) for households whose needs extend beyond utility emergencies; coordinates with Project BRAVO, Rio Grande AAA, and the City of El Paso to deliver emergency aid to low-income residents
Who it's for
El Paso County's Community Services Department runs a General Assistance program for county residents in an emergency: help with rent or mortgage payments, emergency utility assistance, and the pauper burial program. Apply online or at 6314 Delta Drive, El Paso 79905, or call 915-273-3485. For more help, Project BRAVO runs the utility-assistance program (CEAP), the Rio Grande Area Agency on Aging handles senior services, and 2-1-1 can refer you to other local partners.
El Paso County General Assistance is income-based and depends on available funds; the Community Services Department decides eligibility. Project BRAVO (utility help), the Rio Grande Area Agency on Aging and 2-1-1 are additional referrals.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Discover my benefitsWhat you'll need
- Proof of age 60+ for senior pathway (Texas driver's license, Texas ID, Medicare card, or birth certificate)
- Proof of all household income for the prior 30-60 days (Social Security award letter, pension statement, pay stubs, SSI award letter)
- Proof of El Paso County residency (utility bill, lease, or government correspondence)
- Photo identification
- For emergency rental: notice to vacate OR eviction notice OR documentation of imminent housing loss
- For utility assistance: utility bill + disconnect notice (apply through Project BRAVO first)
- Documentation of household members and ages
Where to apply
Apply online: official application
By phone: 915-273-3485
What to say when you call
"Hello, I'm calling to ask about El Paso County Community Services Emergency Assistance. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+ for senior pathway (Texas driver's license, Texas ID, Medicare card, or birth certificate), proof of all household income for the prior 30-60 days (Social Security award letter, pension statement, pay stubs, SSI award letter), proof of El Paso County residency (utility bill, lease, or government correspondence) — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
appropriations-limited at referral partners; benefit availability varies by partner and fiscal year
Not sure if you qualify? Run a free check first.
Discover my benefitsNot legal or financial advice. The agency makes the final eligibility decision.