How to apply for Energy Assistance (LIHEAP) — Alexandria City in Virginia
Virginia Department of Social Services — Alexandria Department of Community and Human Services
Who it's for
The Virginia Energy Assistance Program (LIHEAP) helps income-eligible households in the City of Alexandria pay heating and cooling bills, with crisis help for shut-offs and broken equipment. Apply during the program windows online at CommonHelp, by phone through the state Enterprise Customer Service Center at 1-855-635-4370, or through the Alexandria Department of Community and Human Services (703-746-5700). Fuel Assistance applications are taken from the second Tuesday in October to the second Friday in November; Crisis Assistance runs November 1 to March 15; Cooling Assistance runs June 15 to August 17, while funds last. Cooling help requires a household member who is 60 or older, has a disability, or is under 6.
Energy Assistance is income-tested against Virginia's published limits and runs on seasonal application windows while funds last, so this shows as a may-qualify result. Households with a member 60+ or with a disability are prioritized.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Discover my benefitsWhat you'll need
- Proof of all household income
- Most recent home energy bill / shut-off notice
- Proof of City of Alexandria residency
- Social Security numbers for household members
- Photo identification
Where to apply
Apply online: official application
By phone: 1-703-746-5700
What to say when you call
"Hello, I'm calling to ask about Energy Assistance (LIHEAP) — Alexandria City. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, most recent home energy bill / shut-off notice, proof of City of Alexandria residency — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual (seasonal application windows)
Not sure if you qualify? Run a free check first.
Discover my benefitsNot legal or financial advice. The agency makes the final eligibility decision.