How to apply for Energy Assistance (LIHEAP) — Virginia Beach City
Virginia Department of Social Services — Virginia Beach Department of Human Services
Who it's for
The Virginia Energy Assistance Program (LIHEAP) helps income-eligible households in the City of Virginia Beach pay heating and cooling bills, with crisis help for shut-offs and broken equipment. Apply during the program windows through the Virginia Beach Department of Human Services, online at CommonHelp, or by phone at 1-855-635-4370. Cooling Assistance requires a household member who is 60 or older, has a disability, or is a child under 6. Fuel Assistance applications are taken each fall and Cooling Assistance each summer, while funds last.
Energy Assistance is income-tested against Virginia's published limits and runs on seasonal application windows while funds last, so this shows as a may-qualify result. Households with a member 60+ or with a disability are prioritized.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Discover my benefitsWhat you'll need
- Proof of household gross monthly income
- A recent heating or cooling bill (shows you pay energy costs), or a cut-off notice for crisis help
- Proof you live in the City of Virginia Beach
Where to apply
Apply online: official application
By phone: 1-757-385-3200
What to say when you call
"Hello, I'm calling to ask about Energy Assistance (LIHEAP) — Virginia Beach City. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household gross monthly income, a recent heating or cooling bill (shows you pay energy costs), or a cut-off notice for crisis help, proof you live in the City of Virginia Beach — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual (seasonal application windows)
Not sure if you qualify? Run a free check first.
Discover my benefitsNot legal or financial advice. The agency makes the final eligibility decision.