How to apply for Wisconsin Home Energy Assistance Program (WHEAP)

Who it's for

WHEAP helps low-income Wisconsin households pay heating and electric bills, with crisis help and emergency furnace repair or replacement. For the 2026-2027 program year (October 1, 2026 - September 30, 2027), household income must be at or below 60% of the state median: $39,864 a year for one person, $52,129 for two. One regular benefit payment per heating season. Apply online at energybenefit.wi.gov or through the local county energy assistance agency.

What you'll need

• Proof of income for the last 3 months
• Heating and electric bills
• Social Security numbers for household members

Where to apply

What to say when you call

"Hello, I'm calling to ask about Wisconsin Home Energy Assistance Program (WHEAP). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of income for the last 3 months, heating and electric bills, social Security numbers for household members — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Check the program basics. WHEAP helps Wisconsin households pay heating and electric bills. It can also help with a crisis and emergency furnace repair or replacement. For the 2026-2027 program year, income must be at or below 60% of the state median: $39,864 a year for one person or $52,129 for two.
2. Gather your documents. Have proof of income for the last 3 months, your heating and electric bills, and Social Security numbers for household members.
3. Apply online or by phone. Complete the application online, or call 1-866-432-8947 to apply through your local county energy assistance agency.
4. Answer all questions and provide the required information. Make sure your income, household details, and utility bill information are complete and accurate.
5. Ask questions if anything is unclear. The local agency makes the final decision on eligibility, and income limits reset each October 1.

What to expect: After you apply, the local agency reviews your information and decides if you qualify. Processing times can vary, so ask the agency for an estimate if needed. If approved, WHEAP provides one regular benefit payment per heating season. You need to apply again each year, and the income limits shown are for the current program year and reset every October 1.

Renewals

annual