How to apply for Public Door-to-Door Transit (Baldwin Regional Area Transit System — BRATS) — Baldwin
Baldwin Regional Area Transit System (BRATS), Baldwin County Commission
Who it's for
The Baldwin Regional Area Transit System (BRATS), run by the Baldwin County Commission, gives door-to-door public rides anywhere in Baldwin County, open to everyone. Book a ride on the BRATS On-Demand app or call the scheduling team at 251-972-6817, Monday to Friday, 7:00 AM to 4:30 PM. Give your address, appointment time, destination, and whether you use a wheelchair or other mobility device. Rides are first come, first served. To cancel, call at least one hour before pickup.
Service areas, hours, and fares are set by the transit provider; call ahead to schedule and ask about senior or disability fares.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Find my benefitsWhat you'll need
- None listed — call or use the app to book a ride
Where to apply
Apply online: official application
By phone: 1-251-972-6817
What to say when you call
"Hello, I'm calling to ask about Public Door-to-Door Transit (Baldwin Regional Area Transit System — BRATS) — Baldwin. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need none listed — call or use the app to book a ride — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
none
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.