How to apply for Hospital Financial Assistance (Mercy Hospital Northwest Arkansas) — Benton

Who it's for

Mercy Hospital Northwest Arkansas in Rogers is part of Mercy, which offers financial assistance for hospital care based on household income and family size, using the 2026 Federal Poverty Guidelines. Households at 0 to 200% of the poverty level can get a 100% hospital discount, and those at 201% to 300% can get an 80% hospital discount. For example, the 200% limit is $31,920 a year for one person and $43,280 for two. If you have no insurance, Mercy requires you to call its Medicaid Eligibility Screening team at 855-420-7900 before applying, and staff will help you apply for Medicaid if you may qualify. Customer Service at the same number can also set up a payment plan for any remaining balance.

What you'll need

• Completed Mercy Financial Assistance Application
• Uninsured patients: call the Medicaid screening line first

Where to apply

What to say when you call

"Hello, I'm calling to ask about Hospital Financial Assistance (Mercy Hospital Northwest Arkansas) — Benton. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed Mercy Financial Assistance Application, uninsured patients: call the Medicaid screening line first — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)