How to apply for Hospital Financial Assistance (Mercy Hospital Ozark) — Franklin in Arkansas

Who it's for

Mercy Hospital Ozark is part of Mercy, which gives hospital and clinic financial assistance for emergency and other medically necessary care based on need, using the Federal Poverty Guidelines (household income and family size). If you apply and are eligible, you pay no more than the amount generally billed to insured patients, and one application covers both hospital and clinic balances. If you are uninsured, Mercy requires you to call its Medicaid Eligibility Screening team at 855-420-7900 before applying for financial assistance. Insured patients, or those already screened, can complete the Mercy Hospital Aid Application. Customer Service is open Monday through Friday, 7:30 a.m. to 7 p.m. CT at the same number.

What you'll need

• Call to ask what to bring

Where to apply

What to say when you call

"Hello, I'm calling to ask about Hospital Financial Assistance (Mercy Hospital Ozark) — Franklin. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need call to ask what to bring — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)