How to apply for Senior and disability transportation (NECTD and WRTD) — Windham

Who it's for

Connecticut has no county government, so transit service in Windham County depends on the town. The Northeastern Connecticut Transit District (NECTD) runs Flex Route and On-Demand rides daily for Brooklyn, Canterbury, Eastford, Hampton, Killingly, Plainfield, Pomfret, Putnam, Sterling, Thompson and Woodstock, with trips to places like Day Kimball Hospital, pharmacies and grocery stores. Its buses can leave the route for a pre-scheduled stop if booked 24 hours or more ahead. NECTD's Elderly-Disabled Direct Service gives door-to-door rides to pre-qualified seniors and people with disabilities; it needs a simple application and a reservation 48 hours ahead. Call the NECTD dispatcher at 860-774-3902, Monday to Friday, 8:30 am to 4:30 pm. Windham Region Transit District (WRTD) runs buses and a Dial-A-Ride service in Ashford, Chaplin, Scotland and Windham (Willimantic), along with nearby Columbia, Coventry, Lebanon, Mansfield and Willington. Dial-A-Ride is a door-to-door shared ride open to anyone, with no age or disability limits, Monday to Friday from 8:00 AM to 4:00 PM (last trip by 3:00 PM); each trip costs $3 one way and must be reserved by calling 860-456-2223. WRTD ADA Paratransit serves people of any age whose disability keeps them from using the bus, for trips within 3/4 mile of WRTD local routes; apply at www.ctada.com or call 860-456-2223. To ride WRTD buses at a reduced fare, show a Medicare card or a CT Reduced Fare ID card. The local single fare is $1.25, and riders over 60 who qualify for Area Agency on Aging funding may ride for a donation.

What you'll need

• Completed NECTD Call & Ride eligibility application (for the Elderly-Disabled Direct Service)

Where to apply

What to say when you call

"Hello, I'm calling to ask about Senior and disability transportation (NECTD and WRTD) — Windham. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed NECTD Call & Ride eligibility application (for the Elderly-Disabled Direct Service) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

none