Benefits · Emergency Aid

How to apply for Rock Island County LIHEAP — Energy Assistance (Rock Island County)

Illinois DCEO — LIHEAP delivered in Rock Island County by Project NOW Community Action Agency

Who it's for

Illinois LIHEAP (Low Income Home Energy Assistance Program) for Rock Island County residents is administered by Project NOW Community Action Agency (1830 Second Avenue, Rock Island), which serves Henry, Mercer, and Rock Island counties. LIHEAP provides a one-time heating/cooling benefit and furnace/reconnection help; the year-round PIPP (Percentage of Income Payment Plan) caps the energy bill at a percentage of income with monthly credits; Project NOW also runs weatherization. Households at or below 200% of the Federal Poverty Level qualify; seniors 60+ get priority windows. Apply at 309-793-6391 or HelpIllinoisFamilies (877-411-9276).

Rock Island: LIHEAP via Project NOW Community Action Agency (Henry/Mercer/Rock Island; +PIPP, weatherization). ≤60% State Median Income; seniors 60+ priority.

What you'll need

  • Proof of all household income (past 30 days)
  • Recent heating/cooling bills
  • Proof of Rock Island County residency
  • Social Security numbers for all household members
  • Photo identification

Where to apply

Apply online: official application

By phone: 309-793-6391

What to say when you call

“Hello, I'm calling to ask about Rock Island County LIHEAP — Energy Assistance (Rock Island County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income (past 30 days), recent heating/cooling bills, proof of rock island county residencyis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual

Official source →Last verified · July 27, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.