How to apply for UnityPoint Health-Trinity (Rock Island + Moline) + MercyOne Genesis (Silvis) — Financial Assistance (Rock Island County) in Illinois

Who it's for

Rock Island County hospital safety net: the Illinois Quad Cities are served by two large nonprofit systems — UnityPoint Health-Trinity (full-service hospitals in Rock Island and Moline, part of a regional system that also reaches Bettendorf and Muscatine, Iowa) and MercyOne Genesis (a 150-bed medical center in Silvis, with the main Genesis campuses across the river in Davenport, Iowa). Both offer financial-assistance / charity-care programs with free or discounted care for low-income and uninsured patients. Illinois law (the Hospital Uninsured Patient Discount Act) requires hospitals to discount bills for uninsured patients who apply: most hospitals must give a discount up to 600% of the Federal Poverty Level and free care (for charges over $150 per visit) at or below 200%; rural and critical-access hospitals must give a discount up to 300% and free care (for charges over $300 per visit) at or below 125%. Apply at either system: UnityPoint Health Quad Cities Financial Counselors 309-779-2910 (https://www.unitypoint.org/patients-and-visitors/billing-and-financial-information/financial-assistance), or MercyOne Genesis at https://www.mercyone.org/genesis/for-patients/billing-and-financial-information.

What you'll need

• Proof of household income
• Proof of Rock Island County / Illinois residency
• Photo identification
• Proof of uninsured status or insurance gap
• Hospital bill or pre-treatment estimate

Where to apply

What to say when you call

"Hello, I'm calling to ask about UnityPoint Health-Trinity (Rock Island + Moline) + MercyOne Genesis (Silvis) — Financial Assistance (Rock Island County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income, proof of Rock Island County / Illinois residency, photo identification — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per-encounter or annual