How to apply for UnityPoint Health-Trinity (Rock Island + Moline) + MercyOne Genesis (Silvis) — Financial Assistance (Rock Island County)

Who it's for

Rock Island County hospital safety net: the Illinois Quad Cities are served by two large nonprofit systems — UnityPoint Health-Trinity (full-service hospitals in Rock Island and Moline, part of a regional system that also reaches Bettendorf and Muscatine, Iowa) and MercyOne Genesis (a 150-bed medical center in Silvis, with the main Genesis campuses across the river in Davenport, Iowa). Both offer financial-assistance / charity-care programs with free or discounted care for low-income and uninsured patients. DISTINCTIVE to Illinois: state law (the Hospital Uninsured Patient Discount Act + Fair Patient Billing Act) REQUIRES hospitals to provide financial assistance — uninsured patients at or below 200% (rural/critical-access) or 300% (urban) of the Federal Poverty Level generally receive free care, with capped discounts above that. Most Illinois hospitals have a robust charity-care policy as a result. Apply at either system: UnityPoint Trinity Central Billing 844-849-1260 (https://www.unitypoint.org/locations/unitypoint-health---trinity-rock-island), or MercyOne Genesis at https://www.mercyone.org/genesis/for-patients/billing-and-financial-information.

What you'll need

• Proof of household income
• Proof of Rock Island County / Illinois residency
• Photo identification
• Proof of uninsured status or insurance gap
• Hospital bill or pre-treatment estimate

Where to apply

What to say when you call

“Hello, I'm calling to ask about UnityPoint Health-Trinity (Rock Island + Moline) + MercyOne Genesis (Silvis) — Financial Assistance (Rock Island County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income, proof of rock island county / illinois residency, photo identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per-encounter or annual