How to apply for Illinois Volunteer Money Management Program

Who it's for

The Illinois Volunteer Money Management Program matches a trained, bonded volunteer with an older adult who has trouble keeping up with household finances. Volunteers help organize and pay bills, set up a budget, balance a checkbook, deal with creditors, and can serve as a Social Security representative payee. It is a protective service for low-income older adults who are Community Care Program (CCP) participants or who have a substantiated Adult Protective Services case, offered in about 60 counties (and several Cook County townships). Contact the local Care Coordination Unit or call the Senior HelpLine at 1-800-252-8966.

What you'll need

• Proof of age 60+
• Community Care Program enrollment or an Adult Protective Services case reference
• Recent bills and bank statements for the volunteer's first visit

Where to apply

What to say when you call

"Hello, I'm calling to ask about Illinois Volunteer Money Management Program. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+, community Care Program enrollment or an Adult Protective Services case reference, recent bills and bank statements for the volunteer's first visit — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

ongoing