How to apply for Public transit and paratransit (New Orleans RTA) — Orleans Parish

Regional Transit Authority of New Orleans (RTA)

Who it's for

The New Orleans Regional Transit Authority (RTA) runs buses, streetcars and ferries across Orleans Parish. Riders age 65 and older, veterans, and riders with disabilities pay a reduced Priority fare of $0.40 (regular fare is $1.25). All RTA buses are wheelchair accessible. For riders who cannot use regular routes because of a disability, door-to-door paratransit is available by reservation for certified riders ($2.00 one way). Call the RideLine at 504-248-3900, or 504-827-7433 for paratransit.

Service areas, hours, and fares are set by the transit provider; call ahead to schedule and ask about senior or disability fares.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Paratransit certification (for paratransit rides only)

Where to apply

Apply online: official application

By phone: 1-504-248-3900

What to say when you call

"Hello, I'm calling to ask about Public transit and paratransit (New Orleans RTA) — Orleans Parish. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need paratransit certification (for paratransit rides only) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

none

Official source →Last verified · September 28, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.