How to apply for Hospital Financial Assistance (St. Luke's Hospital (New Bedford) / Charlton Memorial Hospital (Fall River)) — Bristol

Who it's for

Uninsured and underinsured residents of Bristol County can apply for financial assistance (charity care) at St. Luke's Hospital (New Bedford) / Charlton Memorial Hospital (Fall River) for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. Financial assistance policy, plain-language summary and applications (English/Spanish/Portuguese) are hosted on the Pay a Bill page; quote: 'Southcoast Hospitals Group will assist patients in applying for financial assistance through state and public assistance programs.' Patient Financial Services (508) 973-5070. Massachusetts also runs the statewide Health Safety Net, which pays for eligible low-income patients' care at acute hospitals and community health centers (cited separately at the state level).

What you'll need

• Proof of household income (tax return, pay stubs, or benefit award letter)
• Proof of family/household size
• Proof of residency and identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (St. Luke's Hospital (New Bedford) / Charlton Memorial Hospital (Fall River)) — Bristol. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)