Benefits · Healthcare
How to apply for Hospital Financial Assistance (Baystate Franklin Medical Center) — Franklin
Baystate Franklin Medical Center — Baystate Health
Who it's for
Uninsured and underinsured residents of Franklin County can apply for financial assistance (charity care) at Baystate Franklin Medical Center for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. Greenfield hospital in the Baystate Health system; the systemwide billing page states 'We also offer financial assistance for qualifying patients' and lists the Baystate Franklin Medical Center financial counselor at 413-773-2849. Page also lists the statewide Health Safety Net (800-841-2900), cited separately at the state level.
Charity care is income-based and set by the hospital's financial assistance policy; the hospital makes the final award decision, so this shows as a may-qualify result.
What you'll need
- Proof of household income (tax return, pay stubs, or benefit award letter)
- Proof of family/household size
- Proof of residency and identification
Where to apply
Apply online: official application
By phone: 1-413-773-2849
What to say when you call
“Hello, I'm calling to ask about Hospital Financial Assistance (Baystate Franklin Medical Center) — Franklin. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identification — is anything else required? What is the best next step?”
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual (reapply per policy)
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.