Benefits · Transportation
How to apply for Senior & Disabled Transit (MBTA) — Norfolk
MBTA
Who it's for
MBTA serves Norfolk County with MBTA Red Line, commuter rail, and buses serve Quincy, Braintree, and much of Norfolk County; Senior CharlieCard gives roughly half-price one-way fares. The RIDE ADA paratransit (https://www.mbta.com/accessibility/the-ride, TRAC 844-427-7433) covers the MBTA district.. Older adults and people with disabilities can use reduced fares or demand-response rides for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-617-222-3200 for schedules, eligibility, or to book a ride.
Service areas, reduced-fare eligibility, and ride availability are set by the transit provider, so this shows as a may-qualify result.
What you'll need
- Proof of Norfolk County residency
- Proof of age 65+ or disability for reduced fare
Where to apply
Apply online: official application
By phone: 1-617-222-3200
What to say when you call
“Hello, I'm calling to ask about Senior & Disabled Transit (MBTA) — Norfolk. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of norfolk county residency, proof of age 65+ or disability for reduced fare — is anything else required? What is the best next step?”
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
per trip / fare card renewal
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.