Benefits · Transportation

How to apply for Senior & Disabled Transit (MBTA) — Suffolk

MBTA

Who it's for

MBTA serves Suffolk County with Senior CharlieCard gives roughly half-price one-way subway and bus fares plus discounted passes. The RIDE ADA paratransit (https://www.mbta.com/accessibility/the-ride) provides door-to-door service across the MBTA district for people whose disability prevents use of fixed-route transit; trip booking (TRAC) 844-427-7433.. Older adults and people with disabilities can use reduced fares or demand-response rides for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-617-222-3200 for schedules, eligibility, or to book a ride.

Service areas, reduced-fare eligibility, and ride availability are set by the transit provider, so this shows as a may-qualify result.

What you'll need

  • Proof of Suffolk County residency
  • Proof of age 65+ or disability for reduced fare

Where to apply

Apply online: official application

By phone: 1-617-222-3200

What to say when you call

“Hello, I'm calling to ask about Senior & Disabled Transit (MBTA) — Suffolk. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of suffolk county residency, proof of age 65+ or disability for reduced fareis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / fare card renewal

Official source →Last verified · August 23, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.