Benefits · Transportation
How to apply for Senior & Accessible Transportation (VanGO) — Charles
Charles locally operated transit (MDOT MTA LOTS program)
Who it's for
Charles is served by VanGO fixed-route and demand-response service under MDOT MTA's Locally Operated Transit Systems program. Older adults and people with disabilities can use reduced fares, demand-response rides, or ADA paratransit for medical appointments, shopping, and errands — services and fares vary by system. The Area Agency on Aging (30934-9305) helps arrange senior transportation.
Service areas, fares, and ride availability are set by each local system; some services extend to ages 60+ or the general public.
What you'll need
- Advance scheduling for demand-response rides
- Reduced-fare ID where applicable
Where to apply
Apply online: official application
By phone: 1-301-934-9305
What to say when you call
"Hello, I'm calling to ask about Senior & Accessible Transportation (VanGO) — Charles. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need advance scheduling for demand-response rides, reduced-fare ID where applicable — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
none
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.