How to apply for Kalamazoo Metro — Reduced-Fare Bus & Metro Connect Paratransit (Kalamazoo County)
Central County Transportation Authority (Kalamazoo Metro)
Who it's for
Kalamazoo Metro runs fixed-route buses and Metro Connect, a curb-to-curb ADA paratransit service that travels throughout Kalamazoo County. Riders age 62 and over and people with disabilities qualify for reduced fares with a Certification for Reduced Fare. People who cannot use the fixed-route bus because of a disability can apply for Metro Connect Access. Call 269-337-8858 to apply or book a ride.
Reduced fare requires certification; Metro Connect Access ADA paratransit requires a disability-based application. Fares and rules are set by the transit authority and can change. Not legal or financial advice.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Find my benefitsWhat you'll need
- Certification for Reduced Fare application
- Proof of age (62+), disability, or Medicare card
- Metro Connect Access application for ADA paratransit
Where to apply
Apply online: official application
By phone: 269-337-8858
What to say when you call
"Hello, I'm calling to ask about Kalamazoo Metro — Reduced-Fare Bus & Metro Connect Paratransit (Kalamazoo County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need certification for Reduced Fare application, proof of age (62+), disability, or Medicare card, metro Connect Access application for ADA paratransit — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.