Benefits · Transportation
How to apply for Kalamazoo Metro — Reduced-Fare Bus & Metro Connect Paratransit (Kalamazoo County)
Central County Transportation Authority (Kalamazoo Metro)
Who it's for
Kalamazoo Metro runs fixed-route buses and Metro Connect, a curb-to-curb ADA paratransit service that travels throughout Kalamazoo County. Riders age 62 and over and people with disabilities qualify for reduced fares with a Certification for Reduced Fare. People who cannot use the fixed-route bus because of a disability can apply for Metro Connect Access. Call 269-337-8858 to apply or book a ride.
Reduced fare requires certification; Metro Connect Access ADA paratransit requires a disability-based application. Fares and rules are set by the transit authority and can change. Not legal or financial advice.
What you'll need
- Certification for Reduced Fare application
- Proof of age (62+), disability, or Medicare card
- Metro Connect Access application for ADA paratransit
Where to apply
Apply online: official application
By phone: 269-337-8858
What to say when you call
“Hello, I'm calling to ask about Kalamazoo Metro — Reduced-Fare Bus & Metro Connect Paratransit (Kalamazoo County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need certification for reduced fare application, proof of age (62+), disability, or medicare card, metro connect access application for ada paratransit — is anything else required? What is the best next step?”
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.