Benefits · Transportation
How to apply for Macatawa Area Express (MAX) & Ottawa County Transit — Senior & ADA Rides (Ottawa County)
Macatawa Area Express (MAX)
Who it's for
Macatawa Area Express (MAX) serves the Holland and Zeeland area of Ottawa County with fixed-route buses and Reserve-A-MAX curb-to-curb paratransit. Riders age 65 and over and people with disabilities pay a reduced fare. Harbor Transit serves the Grand Haven and Spring Lake area, and Ottawa County dial-a-ride covers other parts of the county. Call MAX at 616-355-1010 to ride or to apply for paratransit.
Reduced fares and paratransit rules are set by each operator and can change. The right operator depends on where in Ottawa County the trip starts (MAX for Holland/Zeeland, Harbor Transit for Grand Haven/Spring Lake). Not legal or financial advice.
What you'll need
- Proof of age (65+), disability, or Medicare card for reduced fare
- Paratransit (Reserve-A-MAX) eligibility application for ADA service
Where to apply
Apply online: official application
By phone: 616-355-1010
What to say when you call
“Hello, I'm calling to ask about Macatawa Area Express (MAX) & Ottawa County Transit — Senior & ADA Rides (Ottawa County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age (65+), disability, or medicare card for reduced fare, paratransit (reserve-a-max) eligibility application for ada service — is anything else required? What is the best next step?”
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.