Benefits · Healthcare

How to apply for Hospital Financial Assistance (Saint Francis Medical Center) — Cape Girardeau

Saint Francis Medical Center — Saint Francis Healthcare System

Who it's for

Uninsured and underinsured residents of Cape Girardeau County can apply for financial assistance (charity care) at Saint Francis Medical Center for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. FAP verbatim: 'If you cannot pay your hospital bill(s), Saint Francis offers three options under our Financial Assistance Program.' — automatic 75% uninsured reduction, presumptive assistance, and application-based 25-100% discounts. Mercy Hospital Southeast is the county's other full-service hospital.

Charity care is income-based and set by the hospital's financial assistance policy; the hospital makes the final award decision, so this shows as a may-qualify result.

What you'll need

  • Proof of household income (tax return, pay stubs, or benefit award letter)
  • Proof of family/household size
  • Proof of residency and identification

Where to apply

Apply online: official application

By phone: 573-331-5217 (toll-free 1-866-304-3071)

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (Saint Francis Medical Center) — Cape Girardeau. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identificationis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)

Official source →Last verified · August 24, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.