Benefits · Healthcare

How to apply for Hospital Financial Assistance (Mercy Hospital Washington) — Franklin

Mercy Hospital Washington — Mercy

Who it's for

Uninsured and underinsured residents of Franklin County can apply for financial assistance (charity care) at Mercy Hospital Washington for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. Serving hospital located in Washington, MO, in Franklin County (https://www.mercy.net/practice/mercy-hospital-washington/). Mercy's system-wide financial assistance policy page states Level I (0-200% of poverty) receives 100% hospital and physician discounts and Level II (201-300% of poverty) receives an 80% hospital / 70% physician discount; uninsured patients are first screened for Medicaid at 855-420-7900.

Charity care is income-based and set by the hospital's financial assistance policy; the hospital makes the final award decision, so this shows as a may-qualify result.

What you'll need

  • Proof of household income (tax return, pay stubs, or benefit award letter)
  • Proof of family/household size
  • Proof of residency and identification

Where to apply

Apply online: official application

By phone: 1-855-420-7900

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (Mercy Hospital Washington) — Franklin. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identificationis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)

Official source →Last verified · August 24, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.