How to apply for Public Demand-Response Rides (OATS Transit) — Franklin in Missouri

Who it's for

OATS Transit - Franklin County serves Franklin County with Demand-response and scheduled routes. Rides must be scheduled 48-72 hours in advance; service is based on availability. Monthly shopping runs (Berger/New Haven/Washington, St. Clair, Pacific/Grey Summit/Villa Ridge, Union, Sullivan, Gerald/Leslie/Beaufort), senior center service to the St. Clair, Washington and Union senior centers, weekday medical trips, and an InterCity route to St. Louis destinations ($10.00 one-way; $20.00 round-trip). Local fare $2 per one-way trip along set routes. Second phone: 636-583-1125. OATS Transit is open to riders of any age — the page for this county states it is 'available to anyone regardless of age, income, disability, race, gender, religion, or national origin'. Fares are listed above, but riders age 60 and older who travel under the Area Agency on Aging contract do not pay a set fare for their first two medical trips, or one medical and one shopping trip. Ask about the AAA contract when you book. Call ahead, as rides are scheduled in advance. Call 1-800-373-1631 for schedules, fares, or to book a ride.

Where to apply

What to say when you call

"Hello, I'm calling to ask about Public Demand-Response Rides (OATS Transit) — Franklin. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / fare card renewal