How to apply for Hospital Financial Assistance (CoxHealth (Cox Medical Centers, Springfield)) — Greene

Who it's for

Uninsured and underinsured residents of Greene County can apply for financial assistance (charity care) at CoxHealth (Cox Medical Centers, Springfield) for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. Greene County has two major systems: CoxHealth (Cox North, Cox South) and Mercy Springfield (financial assistance at https://www.mercy.net/patients-visitors/billing/financial-assistance, 855-420-7900). CoxHealth: 'Patients who are uninsured or eligible/enrolled in Medicaid automatically qualify for Financial Assistance for emergency and medically necessary hospital services.' Apply via MyChart, mail (Cox North Hospital, Attn: Financial Navigators, 1423 N Jefferson Avenue, Springfield, MO 65802), fax 417-269-0518, or in person; within 240 days of first bill.

What you'll need

• Proof of household income (tax return, pay stubs, or benefit award letter)
• Proof of family/household size
• Proof of residency and identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (CoxHealth (Cox Medical Centers, Springfield)) — Greene. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)