Benefits · Healthcare

How to apply for Hospital Financial Assistance (Ozarks Healthcare (OZH)) — Howell

Ozarks Healthcare (OZH) — Ozarks Healthcare (independent; formerly Ozarks Medical Center)

Who it's for

Uninsured and underinsured residents of Howell County can apply for financial assistance (charity care) at Ozarks Healthcare (OZH) for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. 1100 Kentucky Ave., West Plains, MO 65775; main line 417-256-9111. Page states 'OZH has a financial assistance program to support the uninsured or underinsured. You may receive assistance up to 100 percent based on your income and assets' and 'No one will be denied access to services due to inability to pay.' Financial counselors Mon-Fri 8 a.m.-5 p.m. at the Parkway Center; toll free 1-888-257-8389. Cost-of-care questions: 417-257-6701. Separate 2026 Charity Levels / CCBHO sliding fee scale applies to the affiliated rural clinics (Alton, Gainesville, Mountain View, Mountain Grove, Winona, Thayer, Willow Springs, Walk-in).

Charity care is income-based and set by the hospital's financial assistance policy; the hospital makes the final award decision, so this shows as a may-qualify result.

What you'll need

  • Proof of household income (tax return, pay stubs, or benefit award letter)
  • Proof of family/household size
  • Proof of residency and identification

Where to apply

Apply online: official application

By phone: 1-417-257-6709

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (Ozarks Healthcare (OZH)) — Howell. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identificationis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)

Official source →Last verified · August 24, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.