How to apply for Hospital Financial Assistance (Phelps Health) — Phelps

Who it's for

Uninsured and underinsured residents of Phelps County can apply for financial assistance (charity care) at Phelps Health for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. In-county hospital (Rolla). Plain-language summary: 'You may be eligible for full or partial financial assistance if your household income is at or below 225% of the federal poverty level.' Eligible residents are those in the primary service area: 'Phelps, Dent, Texas, Pulaski, Maries, Crawford, Osage, Gasconade, Laclede, Camden and Miller'. Patient may be uninsured or underinsured; elective procedures are excluded. Full policy: https://phelpshealth.org/patients-visitors/patient-financial-assistance/financial-assistance-policy ; application instructions: https://phelpshealth.org/patients-visitors/patient-financial-assistance/financial-application-instructions

What you'll need

• Proof of household income (tax return, pay stubs, or benefit award letter)
• Proof of family/household size
• Proof of residency and identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (Phelps Health) — Phelps. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)