How to apply for Bus discount fare and paratransit (JTRAN) — Hinds in Mississippi

Who it's for

JTRAN is the City of Jackson's public bus system. Seniors age 60+, Medicare cardholders and people with disabilities ride for a discount fare of $0.75 one way or $2 for a 1-day pass (ID required); the regular adult fare is $1.50. JTRAN Paratransit is a curb-to-curb ride for people whose disability keeps them from using the regular buses. Apply with the paratransit application form, which includes a medical certification; if approved, you get a Paratransit ID card. Paratransit trips cost $3 one way, must start and end within 0.75 miles of a JTRAN bus route, and must be reserved at least 1 day ahead by calling 601-952-1000, Option 2, or with the Ecolane app. JTRAN does not run on Sundays. Outside Jackson, Hinds County Human Resource Agency and other rural providers offer demand-response rides.

What you'll need

• ID showing age 60+, a Medicare card, or proof of disability for the discount fare
• Paratransit application form with medical certification (Part B)

Where to apply

What to say when you call

"Hello, I'm calling to ask about Bus discount fare and paratransit (JTRAN) — Hinds. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need iD showing age 60+, a Medicare card, or proof of disability for the discount fare, paratransit application form with medical certification (Part B) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

none