How to apply for WSTA Half-Fare and Trans-AID Paratransit (Forsyth County)

Who it's for

Forsyth County residents who are age 60 or older or who have a disability can ride for less. WSTA's Half Fare Program gives seniors 60 and older, Medicare cardholders, and people with disabilities half-price fares on the fixed-route bus with a free WSTA ID card. Riders who cannot use the fixed-route bus because of a disability can use Trans-AID, a door-to-door shared ride that meets ADA requirements. Call WSTA to request a half-fare application or Trans-AID eligibility.

What you'll need

• Proof of age 60+, Medicare card, or disability (for the Half Fare ID card)
• For Trans-AID: completed ADA eligibility application
• Proof of Forsyth County residency

Where to apply

What to say when you call

“Hello, I'm calling to ask about WSTA Half-Fare and Trans-AID Paratransit (Forsyth County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+, medicare card, or disability (for the half fare id card), for trans-aid: completed ada eligibility application, proof of forsyth county residency — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

varies by program