How to apply for Legal Assistance for Older Adults

Who it's for

North Carolina funds free civil legal help for residents age 60 and older through the Older Americans Act, with the money going to the Area Agencies on Aging. Lawyers help with income matters such as Social Security, pensions and unemployment; health care matters such as Medicaid, Medicare and veterans' benefits; housing matters such as evictions, unsafe conditions, foreclosures and predatory lending; and defense against guardianship and powers of attorney. There is no income limit, but the program is aimed at older adults with the greatest economic and social need — including people in rural areas, people with severe disabilities, people with limited English, people with Alzheimer's disease and related disorders, and people at risk of being placed in an institution. Contact your local Area Agency on Aging to be connected to a legal services provider, or call the NCDHHS Customer Service Center at 1-800-662-7030.

What you'll need

• Proof of age 60 or older
• Proof of North Carolina residency
• Any paperwork about the legal problem — notices, letters, court papers, or benefit denials

Where to apply

What to say when you call

“Hello, I'm calling to ask about Legal Assistance for Older Adults. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60 or older, proof of north carolina residency, any paperwork about the legal problem — notices, letters, court papers, or benefit denials — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as needed (per legal matter)