Benefits · Transportation

How to apply for Orange County Public Transportation and Chapel Hill Transit (Orange County)

Orange County Public Transportation (county Community Transportation System) and Chapel Hill Transit, the fixed-route system for Chapel Hill and Carrboro.

Who it's for

Orange County residents who are age 60 or older or who have a disability can get low-cost or fare-free rides. Orange County Public Transportation runs demand-response and rural service; its fixed routes are fare-free under a one-year pilot that began January 2, 2026. Chapel Hill Transit fixed-route buses are fare-free, and its EZ Rider ADA paratransit and Senior Shuttle serve older and disabled riders. Call Orange County Public Transportation to set up a ride or check eligibility.

Orange: Chapel Hill Transit fixed routes are fare-free and Orange County Public Transportation fixed routes are fare-free under a 2026 pilot; demand-response and ADA paratransit require eligibility.

What you'll need

  • Proof of age 60+ or disability (for specialized or ADA service)
  • Proof of Orange County residency
  • For EZ Rider ADA paratransit: completed eligibility application

Where to apply

Apply online: official application

By phone: 919-245-2008

What to say when you call

“Hello, I'm calling to ask about Orange County Public Transportation and Chapel Hill Transit (Orange County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+ or disability (for specialized or ada service), proof of orange county residency, for ez rider ada paratransit: completed eligibility applicationis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

varies by program

Official source →Last verified · August 11, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.