How to apply for GoWake Access Door-to-Door Transportation (Wake County) in North Carolina
Wake County Health and Human Services (GoWake Access), the county's Community Transportation System, with fixed-route bus service from GoRaleigh and GoTriangle.
Who it's for
GoWake Access provides shared, door-to-door rides for Wake County residents who are age 60 or older, have a disability, live in rural service zones, or are Medicaid recipients. Trips cost $2 within the same service zone and $4 between towns; Medicaid recipients ride free. Rides run Monday through Saturday by reservation. GoRaleigh and GoTriangle also run fixed-route buses across the Raleigh area. Call 919-212-7005 to set up a ride.
Wake: GoWake Access fares are $2-$4 per trip ($2 in-zone, $4 between towns); Medicaid riders ride free. ADA paratransit requires an eligibility application.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Discover my benefitsWhat you'll need
- Proof of age 60+ or disability (for reduced or specialized service)
- Proof of Wake County residency
- Origin and destination addresses when booking
Where to apply
Apply online: official application
By phone: 919-212-7005
What to say when you call
"Hello, I'm calling to ask about GoWake Access Door-to-Door Transportation (Wake County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+ or disability (for reduced or specialized service), proof of Wake County residency, origin and destination addresses when booking — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
varies by program
Not sure if you qualify? Run a free check first.
Discover my benefitsNot legal or financial advice. The agency makes the final eligibility decision.