How to apply for St. Lawrence Health (Rochester Regional Health affiliate) — Canton-Potsdam + Massena + Gouverneur Hospitals — Financial Assistance (St. Lawrence County)

Who it's for

St. Lawrence County's principal community hospital safety net is Canton-Potsdam Hospital + Massena Hospital + Gouverneur Hospital (St. Lawrence Health, Rochester Regional Health affiliate since 2020) — St. Lawrence's 3-campus principal community hospital system; tertiary referrals route to Strong Memorial (Rochester) via the RRH affiliation network. The Financial Assistance Program covers uninsured/underinsured residents — sliding scale typically discounts charges up to 100% at the lower income brackets with reduced rates above. Note: NY Medicaid ABD's ~138% FPL gate means many North Country seniors qualify for Medicaid and would access these hospitals through Medicaid rather than FAP. Apply at the hospital's financial counseling office or at https://www.stlawrencehealthsystem.org/patients-visitors/billing-financial-assistance. Phone: 315-265-3300.

What you'll need

• Proof of household income
• Proof of St. Lawrence County / NY residency
• Photo identification
• Proof of uninsured status or insurance gap
• Hospital bill or pre-treatment estimate

Where to apply

What to say when you call

“Hello, I'm calling to ask about St. Lawrence Health (Rochester Regional Health affiliate) — Canton-Potsdam + Massena + Gouverneur Hospitals — Financial Assistance (St. Lawrence County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income, proof of st. lawrence county / ny residency, photo identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per-encounter or annual