How to apply for Lackawanna County Assistance Office (CAO) — LIHEAP Energy Assistance Delivery (Lackawanna County)

Who it's for

Lackawanna CAO delivers PA LIHEAP (Cash + Crisis + Crisis Interface) for Lackawanna County residents. Same eligibility as the state program (~150% FPL). Apply through the Lackawanna CAO office, at COMPASS (compass.state.pa.us), or by calling 570-963-4525. NEPA winter heating demand is among the highest in PA — apply early in the season.

What you'll need

• Proof of all household income
• Recent heating bill (or rent receipt if heat included)
• Proof of Lackawanna County residency
• Social Security numbers for all household members
• Photo identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Lackawanna County Assistance Office (CAO) — LIHEAP Energy Assistance Delivery (Lackawanna County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, recent heating bill (or rent receipt if heat included), proof of lackawanna county residency — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual application per program year