Benefits · Emergency Aid

How to apply for Lancaster County Assistance Office (CAO) — LIHEAP Energy Assistance Delivery (Lancaster County)

Lancaster County Assistance Office (CAO), part of Pennsylvania DHS — administers PA LIHEAP and other public assistance programs for Lancaster County residents

Who it's for

Lancaster CAO delivers PA LIHEAP (Cash + Crisis + Crisis Interface) for Lancaster County residents. Same eligibility as the state program (~150% FPL). Apply through the Lancaster CAO office, at COMPASS (compass.state.pa.us), or by calling 717-299-7411. Seniors age 60+ may also apply through Lancaster AAA (717-299-7979) for priority processing.

Lancaster: County CAO delivery of PA LIHEAP. Application windows are seasonal (Nov-Apr).

What you'll need

Proof of all household income
Recent heating bill (or rent receipt if heat included)
Proof of Lancaster County residency
Social Security numbers for all household members
Photo identification

Where to apply

Apply online: official application

By phone: 717-299-7411

Renewals

annual application per program year

Official source →Last verified · June 9, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.