How to apply for Luzerne County Assistance Office (CAO) — LIHEAP Energy Assistance Delivery (Luzerne County)

Who it's for

Luzerne CAO delivers PA LIHEAP (Cash + Crisis + Crisis Interface) for Luzerne County residents. Same eligibility as the state program (~150% FPL). Apply through the Luzerne CAO office, at COMPASS (compass.state.pa.us), or by calling 570-826-2100. NEPA winter heating demand is among the highest in PA — apply early in the season.

What you'll need

• Proof of all household income
• Recent heating bill (or rent receipt if heat included)
• Proof of Luzerne County residency
• Social Security numbers for all household members
• Photo identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Luzerne County Assistance Office (CAO) — LIHEAP Energy Assistance Delivery (Luzerne County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, recent heating bill (or rent receipt if heat included), proof of luzerne county residency — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual application per program year