Benefits · Emergency Aid

How to apply for Luzerne County Assistance Office (CAO) — LIHEAP Energy Assistance Delivery (Luzerne County)

Luzerne County Assistance Office (CAO), part of Pennsylvania DHS — administers PA LIHEAP and other public assistance programs for Luzerne County residents

Who it's for

Luzerne CAO delivers PA LIHEAP (Cash + Crisis + Crisis Interface) for Luzerne County residents. Same eligibility as the state program (~150% FPL). Apply through the Luzerne CAO office, at COMPASS (compass.state.pa.us), or by calling 570-826-2100. NEPA winter heating demand is among the highest in PA — apply early in the season.

Luzerne: County CAO delivery of PA LIHEAP. NEPA winters drive high demand; apply early.

What you'll need

Proof of all household income
Recent heating bill (or rent receipt if heat included)
Proof of Luzerne County residency
Social Security numbers for all household members
Photo identification

Where to apply

Apply online: official application

By phone: 570-826-2100

Renewals

annual application per program year

Official source →Last verified · June 9, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.