Benefits · Emergency Aid

How to apply for Monroe County Assistance Office (CAO) — LIHEAP Energy Assistance Delivery (Monroe County)

Monroe County Assistance Office (CAO), part of Pennsylvania DHS — administers PA LIHEAP and other public assistance programs for Monroe County residents

Who it's for

Monroe CAO delivers PA LIHEAP (Cash + Crisis + Crisis Interface) for Monroe County residents. Same eligibility as the state program (~150% FPL). Apply through the Monroe CAO office, at COMPASS (compass.state.pa.us), or by calling 570-426-6800. Seniors age 60+ may also apply through Monroe AAA (570-420-3735) for priority processing. Application window typically November-April.

Monroe: County CAO delivery of PA LIHEAP. Application windows are seasonal (Nov-Apr).

What you'll need

  • Proof of all household income
  • Recent heating bill (or rent receipt if heat included)
  • Proof of Monroe County residency
  • Social Security numbers for all household members
  • Photo identification

Where to apply

Apply online: official application

By phone: 570-426-6800

What to say when you call

“Hello, I'm calling to ask about Monroe County Assistance Office (CAO) — LIHEAP Energy Assistance Delivery (Monroe County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, recent heating bill (or rent receipt if heat included), proof of monroe county residencyis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual application per program year

Official source →Last verified · June 9, 2026

Not sure if you qualify? Run a free check first.

Find my benefits

Not legal or financial advice. The agency makes the final eligibility decision.